The @ mention function is now available in the admin Suggested Posts Library, which increases the visibility of the selected social media pages, and drives traffic and engagement.

Note: This feature does not currently support Facebook mentions.

Colleague mentions

Mention (tag) other Hearsay users within your organization in a post by entering @, followed by the first three letters of a user’s name.

Public mentions

Mention (tag) any public LinkedIn company page, Twitter/X account, or Instagram account in a post by entering @@, followed by the name of the page. 

For Linkedin, select which social media account(s) you want to mention. If the system can’t find the page name, review the suggested pages for each social media network. If you don't want to mention or publish to a specific network, select None. When you’re done selecting accounts, click Select these. 

If publishing to X/Twitter and Instagram, enter the exact name of the account handle in the text field. 

Mentions appear in Supervision but are not run through the lexicon check. Compliance Admins can navigate from a mention to the respective social media account.

For more information about mentioning users and public pages in Suggested Posts Library posts, see @ Mention a Hearsay User or Public Social Media Account in a Post.