2 years ago
Automatically delete old voicemails
To protect customer privacy and follow data privacy guidelines, we’ve added the ability to automatically and permanently delete all advisor/agent voicemails after 30 days from Relate. Users won’t receive a notification when voicemails are deleted. This allows organizations to support customer data privacy as well as maintain compliance with communication guidelines regarding voicemail data.
This feature is off by default. To enable it, contact your Customer Success Manager.