We've made some enhancements to the testimonials process for both advisors/agents and for compliance admins. 

Social

View all testimonials on the Testimonials page

Advisors/agents can now see testimonials they’ve received through Hearsay on the Testimonials page. Testimonials with the following statuses are available:

• Testimonials to which the advisor/agent still needs to attest are displayed, along with the due date. The advisor/agent can click the testimonial to complete the attestation steps. 
• Testimonials that have already been attested to are displayed with a No Action Needed label. This status means the testimonial is either being reviewed by compliance or is live on the advisor/agent’s social media page. 
• Testimonials that are overdue are displayed with an Overdue label. This means the advisor/agent didn’t attest to the testimonial in time, and it has either been removed (LinkedIn), or we’ve automatically disavowed it in a comment (Facebook). 

Help Center documentation is available at https://success.hearsaysocial.com/hc/en-us/articles/12126893027607 

Example testimonials on the Testimonials page

Compliance

See answers to attestation questions in Supervision

Compliance admins can now view and archive the answers advisors/agents give when answering attestation questions about a testimonial. The answers appear as a comment in the Internal to Team section of either the alert the testimonial generates, or in the prohibited review alert created if a testimonial is automatically rejected. 

Additionally, the Evidence of Supervision report now displays the attestation answers in the Internal Comment column. 

Help Center documentation has been updated at https://success.hearsaysocial.com/hc/en-us/articles/9991899785367.

Example alert with answers in the Internal to Team section