June 2023 Product Release
Here's what's in the June 26th release:
Platform
- Add Hierarchy filter to Workspaces & Accounts page 🔷
Data & Analytics
- Report descriptions are now visible in Hearsay desktop
- Breakdown by Relate report now also contains a Relate phone number column
🔷 Sandbox preview available. Contact your Customer Success Manager for more information.
Platform
Add Hierarchy filter to Workspaces & Accounts page
A Hierarchy filter is now available on the Workspaces & Accounts page, which shows all workspaces and accounts that exist under a selected hierarchy/region. This allows for more finely-tuned workspace searches. To access the page, in the Administration view, click Organization in the main side menu, then click the Workspaces & Accounts tab.
New filter
Data & Analytics
Report descriptions are now visible in Hearsay desktop
Administrators now get descriptions for each field used in the Content, Compliance, Enterprise Management, and Performance Breakdowns reports directly in Hearsay desktop. Previously, administrators had to refer to Hearsay’s documentation to get these descriptions, which caused some friction in their experience. However, administrators can now see a description of the fields by hovering over the headers of their reports in Hearsay Desktop. Additionally, the color of the report headers has been changed to improve its look and feel.
Hover over definition
Breakdown by Relate report now also contains a Relate phone number column
The Breakdown by Relate report has been extended to include a new column titled Workspace Relate Phone Number, which contains the phone numbers associated with the corresponding Relate workspace. This addition makes it easier for administrators to refer to and search for phone numbers when tracking usage.