We’ve made four enhancements to our Relate desktop notifications:

• Desktop notifications no longer expire. Users must click to dismiss them. 
• Clicking on a desktop notification will open the conversation that generated the notification, if Relate is open in a browser tab. If Relate is not open in a tab, then clicking on the notification will open the Hearsay homepage.
• Browser tabs display the number of conversations with new unread messages.
• Notifications for unread messages in Relate change to read only when the user clicks on the message or anywhere in its conversation window.