Workspace Templates are now available on Hearsay’s iOS and Android mobile apps, expanding their availability beyond Hearsay Desktop. Workspace Templates are created by specific users or teams, and are only available within the workspace where they’re created. This feature enables creating personalized text message templates.

Users can only create and manage Workspace Templates in Hearsay Desktop. After they’re created, Workspace Templates become available in the Hearsay Mobile apps. To use Workspace Templates on mobile, in the message composer, tap + and select Use a Message Template. Workspace Templates display under My Templates. When a user selects a template, it’s pasted in the message composer, where they can edit, send, or schedule it.

This feature is off by default. To turn it on, send an email to support@hearsaycorp.com and include “Enable Workspace Templates” in the subject line. In the email, please add any relevant enablement details and any questions that you may have. After enablement, update to the latest version of Hearsay Mobile to access Workspace Templates.